Speak to a certified physician

by phone 24/7/365

if you don’t feel well or have a medical concern.

73% of Americans have trouble receiving timely medical care without having to visit the emergency room. Help your members save time and money with 24/7 access to a doctor by phone or online video anytime, anywhere. Doctors offer a diagnosis, treatment options and prescription, if medically necessary. By using Teladoc instead of going to an urgent care clinic or ER, members cut unnecessary out-of-pocket costs and time wasted in crowded waiting rooms.

Teladoc logo linking to


A Physician at the other end of the line 24/7/365

Savings examples where the patient may have gone without TELADOC service*


Emergency Room
No Charge!
Urgent Care
No Charge!
Physician Office
No Charge!


Teladoc membership includes:

  • Phone visits as often as needed
  • 24/7/365 access to licensed physicians
  • Speak to a licensed doctor by web, phone or mobile app in minutes
  • Simply call the 800 number or log on to your account and request a visit
  • Receive treatment recommendations from a licensed physician and prescription and prescriptions when medically necessary
  • Treat minor illnesses with ease and convenience by phone
  • No crowded waiting rooms
  • Convenient
  • Healthcare access for the family
  • Save time and money
  • Call from any location, day or night

© 2022 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.


Q. Is my electronic health record kept private?

A. Teladoc employs robust encryption methods to protect your personal information. You determine who can see the information in your record.

Q. Can Teladoc handle my emergency situations?

A. Teladoc is designed to handle non-emergent medical problems. You should not use it if you are experiencing a medical emergency.

Q. Can I request a particular doctor?

A. No. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with a Teladoc doctor. Please know that all Teladoc doctors are highly qualified and go through rigorous training and credentialing.

Q. Can I get a prescription?

A. Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft. Based on treatment protocols, doctors may not prescribe an antibiotic for viral illnesses such as most colds, sore throats, coughs, sinus infections and the flu. Doctors may suggest alternative treatment options such as a prescription for symptom relief or over-the-counter medication. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc.

Q. How are prescriptions sent to the pharmacy?

A. Teladoc does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to your pharmacy.

Q. Can I call Teladoc outside of the United States?

A. No. Teladoc visits are unavailable outside of the United States.


Confidential care on your terms. Download the My Benefits Work TM mobile app.


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